Utilise Embedded Intelligence
MAKE INFORMED DECISIONS
Use contextual, embedded intelligence in Dynamics 365 Sales to predict customer needs and meet them with personalised and relevant interactions that maximise customer relationships and revenue. Plus find out what buyers are really thinking with social intelligence that reveals social sentiment and identifies potential competitive threats.
ELEVATE EMAIL COMMUNICATIONS
Take advantage of Dynamics 365 Sales customer insights. Optimise your email communications with embedded intelligence that lets you know when and how customers interact with your emails, so you can be more proactive and responsive in your communications.
Foster relationships with personal engagement
PUT BUYERS FIRST WITH PERSONALISED RELATIONSHIP BUILDING
Build trust with insights centred on specific customer needs and easily manage relationships at scale with integration between LinkedIn and Dynamics 365 Sales that unifies data and processes. Plus quickly create personalised sales documents with familiar Office 365 tools that enable simultaneous collaboration and editing.
ENGAGE BUYERS WITH SOCIAL MEDIA
Find opportunities and nurture relationships with embedded intelligence that highlights relevant conversations to join and recommends content to share.
Boost productivity and increase revenue
INTELLIGENTLY SELL ANYTIME, ANYWHERE
Work on the go with Dynamics 365 Sales, even without connectivity, with modern mobile apps that provide contextual news, social data, and task flows. Plus increase user adoption and minimise training with rich, context-sensitive help and an intelligent, event-driven sales process.
SIMPLIFY SALES EXECUTION
Accelerate deals with an end-to-end, immersive experience for opportunity management. Use familiar tools like Excel and Outlook for day-to-day sales activities.
Accelerate sales performance
INCREASE SALES EFFECTIVENESS
Hit your numbers by setting goals, monitoring results, and providing timely feedback and coaching. Investigate deviations from plan and take corrective action using real-time analytic dashboards in Dynamics 365 Sales. Plus ease the onboarding of new sellers and align sales behaviour with best practices with interactive help and documentation.
GAIN VISIBILITY AND INSIGHTS
Go from data to insights with real-time dashboards that have interactive, drill-down capabilities and natural language queries